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Terms of Sale
These Terms of Sale govern all purchases made through aqualinux.com (the “Website”), operated by Francis Lartigau (SIRET: 10372947100013) (the “Company,” “we,” “us,” or “our”). By placing an order on this Website, you agree to be bound by these Terms of Sale.
Product information
We make every effort to ensure that product descriptions, images, and specifications for our premium bathrobes and accessories are accurate and up to date. However, slight variations may occur due to manufacturing processes, supplier updates, or display differences. Customers are responsible for reviewing product details before completing a purchase.
Pricing
All prices are displayed at checkout. As a micro-enterprise, we operate under the Micro BIC tax regime and VAT exemption (Franchise en base TVA). Prices may change at any time without prior notice; however, the price applied to your order will be the one displayed at the time of purchase. Any applicable taxes or additional fees will be clearly indicated before payment is completed.
Orders and acceptance
Submitting an order constitutes an offer to purchase products. We reserve the right to accept, decline, or cancel any order at our discretion. Reasons may include product unavailability, pricing errors, suspected fraudulent activity, or technical issues. If your order is canceled after payment has been processed, you will receive a full refund using the original payment method.
Payment
Payments must be completed at the time of order. By providing payment details, you confirm that you are authorized to use the selected payment method. Transactions are processed securely through trusted payment providers. We reserve the right to refuse or cancel transactions deemed suspicious or unauthorized.
Shipping and delivery
Shipping is currently available within Poland only. Delivery times and conditions are outlined in our Shipping Policy. While we strive to meet estimated delivery times, delays may occur due to external factors beyond our control.
Right of withdrawal (EU customers)
In accordance with European Union consumer protection laws, you have the right to withdraw from your purchase within 14 days of receiving the goods, without providing a reason. To exercise this right, you must notify us within the withdrawal period. Returned items must be unused and in their original condition. Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
Returns and refunds
Returns and refunds are handled in accordance with our Return and Refund Policy. Please review that policy for detailed instructions and conditions.
Warranty and liability
We are responsible for ensuring that products delivered are in conformity with the contract and applicable consumer laws. In case of defective or non-conforming products, you may be entitled to repair, replacement, or refund as provided by law. To the maximum extent permitted by law, Aqualunix shall not be liable for indirect, incidental, or consequential damages arising from the use of our products.
Intellectual property
All content on this Website, including images, product descriptions, logos, and branding, is the property of Aqualunix and may not be used, reproduced, or distributed without prior written permission.
Force majeure
We shall not be held responsible for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, transportation disruptions, or technical failures.
Governing law and jurisdiction
These Terms of Sale are governed by the laws of France. Any disputes arising in connection with purchases made on this Website shall be subject to the exclusive jurisdiction of the competent courts of France.
Contact information
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Company: Francis Lartigau
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Brand: Aqualunix
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SIRET: 10372947100013
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Address: 6 AVENUE du 8 Mai 1945, 47700 Casteljaloux, France
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Email: info@aqualinux.com
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Phone: +33 6 70 80 18 31
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Website: aqualinux.com